Privacy Policy

1. Introduction

Livezy Technologies Private Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information, such as:

• Name, email address, and phone number
• Address and location information
• Date of birth and gender
• Employment and income information
• Identity documents (PAN, Aadhaar, etc.)
• Payment and financial information

2.2 Property Information

When you list properties or use our services, we collect:

• Property details, photos, and descriptions
• Property ownership documents
• Pricing and rental information
• Property location and amenities

2.3 Usage Information

We automatically collect information about your use of our services:

• Device information (IP address, browser type, operating system)
• Usage patterns and preferences
• Search queries and viewed properties
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Send administrative information and updates
• Respond to your inquiries and provide customer support
• Personalize your experience and improve our services
• Send marketing communications (with your consent)
• Prevent fraud and ensure platform security
• Comply with legal obligations

4. How We Share Your Information

4.1 With Other Users

When you list properties or make inquiries, certain information may be shared with relevant parties to facilitate transactions.

4.2 With Service Providers

We may share information with third-party service providers who help us operate our platform, including:

• Payment processors
• Cloud storage providers
• Analytics and marketing platforms
• Customer support tools

4.3 For Legal Reasons

We may disclose your information if required by law or if we believe such disclosure is necessary to:

• Comply with legal processes
• Protect our rights and property
• Prevent fraud or illegal activities
• Protect user safety

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Regular security audits and updates
• Access controls and authentication systems
• Secure data centers and infrastructure
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

7. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Restriction: Request restriction of processing

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us:

• Remember your preferences and settings
• Understand how you use our services
• Improve our platform performance
• Deliver relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.

9. Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these external services. We recommend reviewing the privacy policies of any third-party services you use.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers, in compliance with applicable data protection laws.

12. Updates to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

14. Consent

By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our services.